FAQ

Haseem is easy-to-use accounting and e-invoicing software built for business owners in Saudi Arabia. It helps you issue ZATCA-compliant invoices, track expenses, and follow up on your finances — without complexity.

Haseem is compliant with ZATCA e-invoicing requirements for Phase 1 and Phase 2.

No. Haseem is built for business owners — simple interface, clear steps, no technical jargon.

Haseem is easy-to-use accounting software with e-invoicing — built for business owners. It helps you issue invoices, track revenue and expenses, reconcile bank transactions, and view clear reports — without accounting complexity.

Yes. Sign up free and start issuing invoices. 14-day free trial. No credit card required.

Data is hosted in Saudi Arabia.

Yes — a 14-day free trial with no credit card required.

Prices exclude VAT. VAT may be added where applicable.

You can pay monthly or annually. Annual billing gives you a lower effective monthly price and is charged upfront for the year.

Yes — you can upgrade or change your plan based on your needs.

Yes — you can cancel anytime. Renewal stops at the next billing cycle.

Payments are processed via secure payment gateways. You can choose monthly or annual billing.

Contact us for business or special pricing options.

Yes. Phase 1 (generation and storage) and Phase 2 (integration via the Fatoora platform). Included in all plans at no extra cost.

Yes — it supports Phase 2 (Integration) requirements via ZATCA's Fatoora platform.

Phase 1 is generation & storage. Phase 2 is integration, enforced by rollout waves after notification.

No. Phase 2 is enforced by rollout waves after notification. Check the "Rollout phases" page to understand your wave.

It depends on the invoice type and the applicable phase. Simplified tax invoices: QR is mandatory. Tax invoices: QR is optional in Phase 1.

Yes — invoices can be generated as XML and PDF/A-3 (with embedded XML where applicable) depending on requirements.

No. Rollout waves apply to Phase 2, not Phase 1.

Yes — you can track invoice status and receive unpaid invoice alerts.

Yes — once approved, you can convert a quote into a sales invoice (based on your setup and workflow).

Yes. User limits depend on your plan. You can set clear permissions by role.

Yes. Branch limits depend on your plan. You can organize sales invoices, supplier bills, and expenses by branch.

Matching activity on accounts (bank/cash/cards) to recorded transactions (invoices/expenses) so numbers reflect reality.

Yes — you can issue sales invoices in multiple currencies based on your needs (available in plans that include multi-currency).

They help business owners follow up and make decisions. You can still share results with your accountant when needed.

The standard VAT rate in Saudi Arabia is 15% (other cases may apply under regulations).

Yes. VAT can be applied to sales invoices and supplier bills depending on the transaction.

A report that summarizes VAT inputs from sales and purchases to help you review before filing.

VAT filing and payment are done through official channels.

No. Haseem does not offer payroll features at this time. The WPS and GOSI pages are provided as informational guides only.

Yes. Advanced encryption and secure cloud hosting. Your data belongs to you.

We retain personal and account data for 90 days by default for operations, support, and security, unless longer retention is required for compliance or dispute resolution.

Your data is handled per the Privacy Policy and retention periods outlined there.

It means there's no set limit for the specified feature within that plan.

Support is available at support@haseem.com